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Privacy policy for –a part of Tirendo Holding GmbH

The company Tirendo Holding GmbH is a German registered company. Tirendo Holding GmbH is registered at the Amtsgericht (City Court) Charlottenburg, Berlin with registration number HRB 145365 B. The registered office is at Pappelallee 78/79, 10437 Berlin / Germany. Below, Tirendo Holding GmbH is referenced by the Company, Tirendo, We, Us or Our and as the webpage. In this privacy policy we refer to “you” as the person who submits personal information to us or the homepage..

If you have comments or suggestions regarding our privacy policy, please contact us by email at

We understand that you are careful and cautious with your personal data, therefore, we are too. Therefore, we only use of the information you shared to process your order and to ensure that your order is delivered properly.

1. What is personal information?

Personal information is any information which directly or indirectly attributable to a person. These include names or addresses. Information about persons who cannot be obtained or that require disproportionately strenuous actions are not included here.

2. What do we do with the personal information that you enter?

You can visit website and click around our webpage without having to share your personal information. In other words, you will remain anonymous when you visit our website. The information your browser relinquishes every time a page is loaded, such as date, time on page, or the name of your Internet stored without personal ties (As long as you do not log in with your personal user name and password on the page).

The disclosure of personal information is voluntary, like when you place an order for products, newsletters or similar. Here follows an example of the information:

First and Last name
Phone number
Fax number
Date of birth
Payment information – e.g. credit card information

We use the information to make sure we meet the obligations made to you, such as orders, any complaints and to respond to questions you have asked our customer support. If the delivery is made to one of our fitting partners, will share your contact information with them, so they can contact you to book an appointment or to report any encountered problems.

In terms of disclosure of information to third parties (shipping companies, payment method provider, etc.), we will only provide the necessary information and we remain responsible for processing the data. Your phone number will only be used for questions. If you choose to sign up for our newsletter, your email address will only be used, until you choose to unsubscribe from it. You can of course unsubscribe anytime.

When you place your first order or something else for the first time on the website that requires registration, the data you enter will be stored in a customer database, so we are able to offer a faster and more convenient purchase.

For use of information which requires a clear admission from your part by law, we will obtain your consent. You can, of course, change your consent or non-consent later. Users who no longer wish to receive our newsletter or other promotional messages by email, can click the link unsubscribe that exists in all our emails.

3. Credit information

For the moment we do not use any payment options through which a credit check will be activated by Tirendo. We accept credit cards and offer PayPal as a 3rd party payment provider.

You will find PayPal's security policy here:

4. Cookies and how we use them

Our separate cookie policy can be found here. You are not required to accept cookies to visit However, you cannot use the shopping cart or order any products from without enabling cookies. use cookies to remember your information and to make sure you get the best possible service.

What are cookies?

Cookies are small text files that the website you visit saves on your computer. There are two types of cookies: session cookies and so-called permanent cookies. Session cookies are deleted when the user closes down the browser, use these cookies so that the user can see how many items they have in their shopping cart as well as the total value of the articles. The so-called permanent cookies are kept longer than the current session, we use cookies, among other things, to improve our usability.

How we use cookies

- In order to count users and measure internet traffic. When we understand how the website is used, we can improve it and make the user experience better.

- To save products place them in your chart and so you are able shop at our website.

- To analyse the data by using Google Analytics (See below analysis tools web)

- To analyse the data by using Webbtrekk (See below analysis tool web)

- To analyse the data by using Google AdSense (See below analysis tool Google AdSense)

What happens if I disable cookies?

If you disable cookies you may still visit the page, but you cannot order products, our shopping cart feature does not work without cookies.

How you can avoid cookies

Note: If you disable cookies you cannot order products at

If you do not want to accept cookies, you can set your browser to automatically deny storage of cookies, or inform you every time your website asks to store a cookie. The browser can also delete previously stored cookies. See your browsers help page for further information on how to block and delete cookies in your browser.

5. Web analysis tools

Google Analytics
This website uses Google Analytics, a web analytics tool from Google Inc. ("Google"). Google Analytics uses cookies (see above), text files, which are saved on your computer and which enable analysis of the use of the website. The information obtained from cookies will usually be transferred to a Google server in the USA and saved there. As for the activation of the IP anonymization on this website, your IP address will be truncated within the member states in the European Union or other parties to the Agreement on the European Economic Area. Only in the few special occasions, the full IP address to be sent over to the Google server in the U.S. and shortened. Google will use the information to evaluate your use of the website, to compile reports about website activities and provide other website and internet related services to the owner of the website, the IP address Google Analytics receives from your browser will not be merged with other data obtained from Google. Through a setting in your web browser, you can yourself see that no cookies are saved: if you were to do it, we want to alert you that all functionalities on this website will be use. Furthermore, you can prevent the cookie created by the information (including your IP address) to be transmitted and processed by Google by downloading the browser plugin which you can find on the following link:

At this website data will be collected and saved through Webtrekk GmbH, Boxenhagener Str 76-78, 10245 Berlin ( This data is used to create user profiles using pseudonyms. This user profile is used to analyse the visitors’ behaviour, and to improve our website and the variety we have in line with the requirements. Therefore cookies might be used. Cookies are small text files stored on your computer, allowing recognition when the user visits the page again. The pseudonym created user profile must be specified separately, without written approval from person it is concerning, and cannot in any way be to the user behind the pseudonym. Data collection and saving of the data that forms the basis for web analyses can be blocked for future collecting and saving by following this link:

6. Google AdSense

This website also uses Google AdSense, a service that includes advertising from Google Inc. ("Google"). Google AdSense use so-called "Cookies", text files that are stored on your computer and which enable analysis of the use of the website. Google AdSense also uses so-called Web beacons (invisible images/graphics). By using Web beacons information, such as user traffic on this page, can be evaluated. Information about the usage of this website (including your IP address) obtained by Cookies and Web Beacons, and supply ad formats are sent to a Google server in the USA and saved there. This information allows Google to share with their partners. Google will not, however, combine the information collected from you with your IP address.

You can prevent the cookies stored on your computer by a setting in your browser. Note that if your change this setting, you cannot fully use the features of this site. By accessing and using this website, you agree to the use of described functions and use of that information.

7. Google +1 button

By using the Google +1 button, you and other users get personalized content from Google and our partners. Google does not only save the information you have provided to +1, but also the information found on the pages you view with the +1 button. Your +1' s may appear along with your name and profile images into Google services, such as in search results, in your Google Profile, or on other websites or internet advertising.

Google records information about your +1 usage to improve Google's range of services, for you and others users. In order to use the +1 button, you need an open Google Profile, which includes the name of the selected profile. This name is used throughout Google's services. In some cases, this name can replace another name that has been used in other application of your Google Account. Your Google account identity may appear to other users who have your email address or other identifying information.

In addition to the uses mentioned above, the information you provide will be used in accordance with Google's privacy policy. Google may release statistics about user behavior. That is, users and partners - such as publishers, advertisers or other web sites - can use the information.

8. Facebook Plugins

This website use so-called social plugins ("plugins") from the social network Facebook, which is provided by Facebook. Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). These plugins can be recognized by a Facebook log, "Social Plugin from Facebook" or "Facebook Social Plugin". An overview of these social plugins and how they might look like can be found here:

When you visit one of our pages that are linked to these plugins, your browser establishes a connection to the Facebook server. The content of these plugins is transmitted directly from Facebook to your browser, which includes the latter on the website. By integrating these Facebook plugins Facebook get information from the pages on our webpage that you visited, even if you do not have a Facebook account or if you're currently logged in to Facebook. This information (including your IP address) will be sent to a Facebook server in the US and saved there.

If you are logged into Facebook, Facebook can link your visit to the page using your Facebook account. If you use a plugin, such as the "Like" button or typing a comment, the information will be sent directly to a Facebook server and stored there. The information shared on Facebook and can be seen by your Facebook friends. Facebook can then use this information to control the advertising, do market research or customized Facebook pages. In addition, Facebook use, - interests and relationships, such as to your use of our website to evaluate advertising, notifying other Facebook users about your use of our site and pass on information to other Facebook-related services.

If you do not want Facebook to save the information from our homepage, please log out of Facebook while visiting our homepage.

For more information on the purpose and extend of data collection, the further process and use of data by Facebook, your rights in this regard and settings to protect you and your privacy, visit

9. Twitter Function

You will find built-in functions from Twitter at our webpage. These functions are provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using Twitter and the "re-tweet" feature the pages you visit and your twitter account are linked to together and the information is shared to other users. This also transfers your information to Twitter.

We want to clarify that we as a provider of this page, does not know about, to twitter share, information. You will find more information about this matter in Twitter privacy policy:

You can change your personal information on Twitter under account settings at Twitter:

10. Information, correction, blocking and deletion of data

If you are concerned about your data, you have the right to request access the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge.

Tirendo Holding GmbH
Pappelallee 78/79
10437 Berlin, Germany


Business management: Andreas Prüfer, Thierry Delesalle
Registered at Amtsgericht Charlottenburg
Berlin: HRB 145365 B
Organisational number: 502072-6773
VAT number : GB182267791

Tirendo International

Partner, a service brought to you by Tirendo Holding GmbH